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Hawai'i COMMUNITY COLLEGE
Counseling and Support Services Center (CSSC)
Building 379, Room 5A (next to Career Center)
200 W. Kawili Street
Hilo, Hawai'i 96720
(V/TTY) (808) 974-7741
Fax (808) 974-7692
Hours of Operation: M-F 8:00 a.m. - 4:30 p.m.
Hawccssc@hawaii.edu
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Counselors:
Barbara Arthurs
Kenoalani Dela Cruz
Bob Duley
Karen Kane
Karen Leialoha
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What can the Counseling
& Support Services Center help you with?
Student Success and Educational Counseling
The Counseling and
Support Services Center (CSSC) can help you to maximize your academic
potential and achieve personal success! Counselors are available
to meet with you to discuss success strategies, study tips, future
action plans, setting goals, priorities and responsibilities. Counselors
are concerned for your well being as a student here and we encourage
you to come in and utilize our free services. Please make an appointment
to meet with a Counselor if you are affected by or need help with:
- Any of the above mentioned services or
issues

- Other services or issues affecting your performance

- Calculating your GPA

- Academic Warning/Probation

- Continued Academic Probation

- Academic Dismissal/Readmission

- Grievances associated with student behavior or academic performance

Continuing
students needing assistance in selecting courses for their major requirements
should meet with their faculty/academic advisor (program instructors).
The Counseling and Support Services Center can inform you of open classes
and print out GRADVISE.
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GRADVISE Printouts
Do you know how
many classes you have left before graduating? Can't remember whether or
not you already took a course, or what grade you received? We can help!
Come to the Counseling Center and request a GRADVISE. This unofficial
document can help you to identify all the courses you need to graduate
for your program, which of those courses you already completed, the grades
you received, the semester in which you took the course, your current
cumulative GPA and what you still need to take to graduate.
In order to receive your GRADVISE, bring
a photo ID with Social Security Number. It only takes a few minutes to
print out and no appointment is necessary. If you would like to sit down
with a Counselor to review your GRADVISE, call (808) 974-7741 to make
an appointment. Sorry, we cannot mail out GRADVISE for security purposes.
Also, you will need to pick up your GRADVISE in person...we cannot give
it out to Aunty, Uncle, Mom or Dad.
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Career Counseling
Are you unsure
of what to major in? Do you have concerns about finding a job after you
graduate? Can you create an effective resume? Do you need to prepare for
a job interview? These are just some of the issues addressed during a
meeting with the Career Counselor. For more information about the free
services offered visit the Career
Center.
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Transfer Advising
Are you interested in transferring to another college?
Whether across the street to UH-Hilo, across the islands to UH-Manoa or across the country or even the world, the
Counseling Center can help you to prepare for your transition.
There are several things to keep in mind if you are planning to transfer:
- It is very important to have an idea of where you want to transfer. The earlier you
decide which school you would like to attend, the sooner we can help you to identify the best plan of action.

- Prepare a tentative timetable. How long will you stay at HawCC? Will you finish your Liberal
Arts degree here, or transfer as soon as possible? By asking yourself these questions, it is easier to determine
what kinds of classes you should register for.

- Do you have a contact at your future school? If so, it helps to determine what
admission criteria are necessary and which classes will transfer. Please remember that transferable courses need to be
at the 100-200 level. Any course below 100 (i.e. ENG 22, MATH 26, BUS 24, etc) is not acceptable as transfer credits.

- Keep in mind that not all courses offered at here are transferable, or applicable, to some
other colleges. For a partial listing of acceptable courses at UH-Hilo, go to
http://www.uhh.Hawai'i.edu/uhhiloweb/advising/. Unfortunately, this type of listing is not available from all
schools. Contact the Counseling & Support Services Center if you have specific questions regarding transferable courses.

- Transferring to another school can be a big step for some students, especially for those who
are moving away from the island. There are many factors to consider when transferring. You will need information on
where you are going to live, making travel arrangements, meeting application deadlines, requesting admissions documents such as
high school transcripts, SAT scores, etc. Plan early and have an idea of what will be required of you when transferring to
another school.

- Seek help! Come to the Counseling & Support Services Center for assistance. Feel free to
utilize the resources available in the Career Center. Although we'll miss you, we wish you the best!
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International Student
Support
The Counseling
and Support Services Center offers a variety of support services for
international students, those who are required to have a visa and
those who are visa exempt. A counselor specializes in assisting international
students with the following:
- Admission to HawCC (click here for more specific info)

- TOEFL scores

- Intensive English Program (IEP-LINK)

- ESL - English as a Second Language (credit courses in reading, writing and listening/speaking)

- International transcript credit evaluations

- Requirements for maintaining visa status (i.e. F-1, J-1)

- Annual Filing of IRS form

- Employment and Optional Practical Training

- Taxes

- Returning to the home country during vacation times

- Transfer to another college or university

- Diversity Immigration Visa Program - Annual Lottery for resident alien status ("green card")
To make an
appointment to meet with the counselor to discuss any of these topics,
or any other questions you may have, call (808) 974-7741 or e-mail hawccssc@hawaii.edu.
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ESL (English as a Second
Language) Student Support
English as a
second language students who are citizens, permanent residents, or visa
exempt international students do not have to meet many of the admission
requirements placed on international students. The admission process is
the same as it is for most other students, but the initial English classes
required are different.
Based on placement tests scores, ESL students
will be placed in Department of Education (DOE) or FIRWM prep classes,
ESL 13, or ESL 15 for writing and DOE or FIRWM prep classes, ESL 9, or
ENG 21 classes for reading. The ESL 13 writing class is seven units and
the ESL 15 writing class is five units. It is strongly recommended that
students enrolled in either of these classes also enroll in ESL 25, a
non-native speaker listening and speaking class.
After completion of ESL classes, ESL students
are channeled into regular English reading and writing classes. ESL students
can take other college courses while enrolled in ESL classes provided
they meet that courseŐs prerequisites. Counseling
services offered to ESL students are similar to those offered to all students
with the exception that counselors will be sensitive to the special needs
ESL students may have. For a Counseling appointment, contact the Counseling
Center at (808) 974-7741 or e-mail hawccssc@hawaii.edu.
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Disability Services (Ha'awi Kokua Program)
Mission
The Ha'awi Kokua Program promotes equal
opportunity for individuals with disabilities to gain the maximum
benefit from their educational/learning experience by participating
fully in their regular courses and activities at HawCC.
Goals:
- To provide assistance to individuals with disabilities and ensure
physical access with educational equality in all HawCC programs
and activities.

- To provide reasonable academic accommodations for students with
disabilities, which will support their independent learning opportunity.

- To foster a sensitive environment for students with disabilities
that is conducive to learning.

- To support students with disabilities in becoming independent,
responsible, and productive community members.

- To provide consultation to students, faculty, and staff on disability
issues and general access information.
Commitment & Compliance with
the ADA - Section 504
In accordance with the Americans
with Disabilities Act - Section 84.4 of the Federal rules and regulations
governing Section 504 of the Rehabilitation Act of 1973..., "No
otherwise qualified individual with a disability shall, on the basis
of disability, be excluded from participation in, be denied benefits
of, or otherwise be subjected to discrimination under any program
or activity..."
Student Responsibilities:
- Students with disabilities must self-identify as being a person with a disability, to the
HŠ'awi Kškua Program Counselor.

- Students must provide relatively current documentation of their disability, which included
information of their limitations.

- Students must request accommodations in a reasonable and timely manner.

- Students must abide with all HawCC policies and procedures, and be otherwise qualified
for their degree program.

- Students are ensured that all disability-related information they have provided will be
kept confidential.
Access
Hawai`i Community College offers courses
and programs at various campuses and physical locations, and is
committed to providing equal access to all of these locations or
course activities.
- Priority registration if physical access is a concern

- Relocation of classes, as the last resort to ensure physical access

- Handicap Parking stalls

- Assistance in accessing library material

- Materials provided in alternate formats such as assistance with RFB tape textbooks, or
enlargement of printed material

- Liaison with Hawai`i County Department of Education Special Education (DOE SPED) high
school transition teachers and counselor, to ensure successful transition

- Assistance with concurrent registration with UH-Hilo courses and activities
Specialized Services
The program Counselor will determine
all requests for reasonable accommodations. Decisions made regarding
accommodations are based upon the current documentation and the
program or course requirements.
- Administering/accommodating for the COMPASS Placement Test

- Make appropriate referrals to community agencies/services that offer support to
individuals with disabilities to support the academic learning opportunity

- Classroom Note-takers

- Sign Language Interpreters

- Testing accommodations may include:
-Distraction-free testing environment
-Assist instructors in proxy of exams
-Alternative format of testing
-Scribes for exams
-Computer equipment for exams

- Learning Skills 070 Course a 1 credit, 5-week course that introduces useful strategies and
techniques for achieving success in college. Topics include: attitude and motivation, time and money management,
learning styles, test-taking strategies, note-taking techniques, memory techniques, community and campus resources
and other skills to enhance students success.

- Assistance in career planning and on-going monitoring of academic progress, to ensure
compliance with worker compensation and insurance plans, for private and state vocational rehabilitation agencies, and
Chapter 31 Veterans.

- Scholarship information and disability-related assistance in the application process
for students with disabilities
General Services
All students in the Ha'awi Kokua Program
are offered the following general services:
- Assistance in completing forms for admittance and financial assistance

- Liaison with private and state rehabilitation agencies to assist with program planning and
registration

- Referrals to non-credit PREP classes to transition to college English & Math

- Career information, personal, career and academic counseling

- Technology

- The Technology Center is located on the Manono Campus. The special adaptive equipment is
available for student use. Individual assistance is provided.

- Voice/TTY phone

- CCTV - Visual Text Enlarger

- Talking Calculator with Printer

- Large Print Calculator with Printer

- Spell Checkers

- Large Print Dictionary

- Large Print Thesaurus

- Table Top Microphones

- Cassette Tape Recorders

- 4-Track Players for RFB tapes

- Kurzwell Audio Text Reader

- Computer Monitor Screen Enlarger

- Math Learning Videos

- Voice Enhancer

- Dragon Dictate Computer Software

- WAVE Aerodynamic Computer Keyboards

- Wheelchair adapted desk & tables

To make an
appointment to meet with the counselor to discuss any of these topics,
or any other questions you may have, call (808) 974-7741 or e-mail hawccssc@hawaii.edu.
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