HAWAI‘I COMMUNITY
COLLEGE
FACULTY HANDBOOK
I.
ABOUT HAWAI‘I COMMUNITY COLLEGE
A.
Welcome to Hawai‘i Community College
This handbook is provided as reference to answer questions
you may have as a member of the College family.
It will acquaint you with the people and places that will play an
important role in your career at Hawai‘i Community College (HawCC).
HawCC is composed of three campuses:
Upper Campus, Lower Campus (Manono campus), and UH
Center West Hawai‘i campus. All have
dedicated, hard working, and friendly staff.
B.
Hawai‘i Community College promotes student learning by
embracing our unique Hawai‘i
C.
Vision Statement
To promote student learning, Hawai‘i Community College will
emphasize the knowledge and experience necessary for students to pursue
academic achievement. As lifelong
learners, the students will become productive and engaged citizens capable of
meeting the complex challenges of a global community.
D.
Imperatives
Dedicated to student learning, Hawai‘i Community College
commits to the following imperatives:
·
Community
Development – The College will provide students with opportunities to serve
their community.
·
Workforce
Development – The College will teach the skills needed to succeed in the
workforce.
·
Cultural
Competency – The College will respect and learn from all its students.
·
Environment
– The College will build an awareness, appreciation, and sense of personal
responsibility for the natural, social, and economic environment.
·
Hawaiian
Culture and Values – The College will be the center for the study of Native
Hawaiian cultural knowledge.
·
Healthy
Communities – The College will work with students to build healthy communities.
·
Technology
– The College will provide access to current technology that supports student
learning.
As masters of our discipline and life-long learners, faculty
members and instructional staff continue to increase our knowledge in our
disciplines. We recognize the privilege
and the responsibility that our knowledge and skills provide us to practice
open and critical thinking and proceed with intellectual integrity.
As facilitators of learning, faculty members and
instructional staff recognize our learners as being competent, caring, and
positive contributing members of our local and global communities. We engage our learners in a learning environment
full of curiosity, critical thinking, creative application, and academic
integrity. In recognizing the imbalance of power, this learning environment is
free of discrimination, harassment, and exploitation. We evaluate our learners' work fairly and
facilitate their continued self-assessment.
We respect our learners' confidentiality. We are role models for our learners,
demonstrating standards of personal integrity, intellectual pursuit, effective
communication, social interaction, and work ethics.
As colleagues among faculty members and instructional staff,
we respect our colleagues as educators with knowledge and skills in their
respective disciplines. We support and
defend the freedom of inquiry of our associates. In collegial interactions, we promote
collegial support and mentoring, avoiding discrimination, harassment, and
coercion.
As faculty members working with administrators, we work
collaboratively in the shared governance of our College.
As employees of the
intellectual property, additional employment, academic
responsibility, and gifts.
As members of the community, we have the rights and
obligations of all citizens. When
speaking or acting as a private citizen, we ensure it is clear that we are
expressing a personal judgment.
As knowledgeable and skilled members of the community, we
provide assistance, guidance, and leadership as appropriate in improving our
local and global community.
E.
History, Facts, and Figures
HawCC roots are deeply established in the
tradition of vocational education. It
began as an area vocational school in 1941, with five technical programs housed
in borrowed facilities in
Since the beginning, HawCC has
undergone repeated changes in name, location, administration, and curriculum
scope. Its focus has broadened to
include pre-professional and general education studies leading to an Associate
of Arts degree in Liberal Arts. These
developments allow students to complete lower division studies near home and
transfer successful credits to a four-year institution. Other changes have benefited students with
special needs: a) students requiring
developmental education can take courses to develop skills, and b) students
with limited English proficiency can receive specially designed instruction.
HawCC has extended its reach into the
community with in-service training for professionals in the technical areas
served by its vocational programs. It
has broadened its service area by adding satellite programs and short-term
courses in West Hawai‘i and Waimea, and at the Kulani Correctional Facility near
HawCC has approximately 90 faculty who
are supported by about 30 administrative staff and support staff. Special programs are in place to assist
disabled, Native Hawaiians, applied technical education students, and other
students who require counseling and other support services.
No history of HawCC would be
complete without a discussion of its proximity to and close relationship with
the
this association began, the original Hawai‘i Vocational
School had undergone a series of rather rapid changes. It became Hawai‘i
The school’s administration was transferred from the
Department of Education to the
On July 20, 1990, a dramatic event occurred that was to have
a profound effect on HawCC. The Board of Regents approved the concept of
separating HawCC from UHH. This separation established two distinct
entities: HawCC and the “new” UHH. HawCC became the
seventh Community College in the UHCC System.
It redefined its mission and is a fully-functioning community college
serving the citizens of the
F.
In June 1996, the Board of Regents (BOR) also established
three University Centers. The center on the
http://www.hawaii.hawaii.edu/ucwh
II.
ORGANIZATION AND GOVERNANCE OF
COLLEGE
A.
Academic Senate
By Charter with the
B.
College Council
The HawCC College Council is a
college-wide group, representing all functional areas, which serves as a
vehicle for dialogue and consultation on college-wide matters including budget,
strategic planning, facilities, community relations, and fundraising. The Council is a recommending body to the
Administration on issues that affect the entire college and are not governed by
other bodies.
C.
Faculty and Staff Unions
All full-time and part-time faculty and staff (except
emergency hires) are, by state-law, represented by a union. Get to know your campus representative (see
your unit head), and read the current copy of your negotiated contract.
HGEA: Unit
03 Civil
Service Employees
Unit
04 Blue
Collar Supervisors
Unit
08 Administrative,
Professional and Technical (APT)
UHPA: Unit 07 Faculty
UPW: Unit 01 Staff
III.
STUDENT SERVICES
A.
Student Governance
HawCC has a student government whose
President, Vice-President, Secretary, Treasurer, and Senators are elected
yearly by the student body. Their office
is located at Campus Center 308.
For more information contact them at 974-7480 or view their
web site:
http://www.hawaii.hawaii.edu/studentgov
1. Student Organizations
HawCC offers a wide range of student-lead
programs and service to meet the
social, educational, cultural, and recreational needs of the campus community.
The Associated Students of University of Hawai‘i-Hawai‘i Community College
(ASUH HawCC), the Student Activities Council (SAC),
and the Board of Student Publications (BOSP) organize and direct these
activities. ASUH-HawCC
represents all students of the College. Its principal responsibilities include
research into campus and academic issues and problems; sponsoring programs of
interest and benefit to students; and participation in HawCC
policy-making and student services. All HawCC
students pay a student government fee to fund these activities. For more
information: http://www.hawaii.hawaii.edu/studentgov
2.
Bldg.
379-15 (Manono Campus)
Phone: 933-1105
The
B.
The Career and
Bldg. 379-5 (Manono Campus)
Phone: 974-7741
The
Members are encouraged to include assignments in their
curricula which utilizes the resources available in the
C.
Hā ‘awi Kōkua
Program
Bldg. 388-106 (Manono Campus)
Phone: 974-7741
Hā‘awi Kōkua
staff provides support and classroom accommodations for students with
documented disabilities. This program
complies with Section 504 of the Rehabilitation Act by providing various types
of assistance including: priority course registration, sign language
interpreters, readers, note takers, enlargement of text, handouts and exams,
and special testing arrangements.
D. I Ola Hāloa
Bldg. 380-34 (Main/Upper Campus)
Phone: 974-7486
I Ola Hāloa started its
second five-year Title III grant in October 2004 from the U.S. Department of
Education. Its ultimate goal is to strengthen the College to better serve the
native Hawaiian community by reaching rural districts, strengthening the
Hawaiian Life Styles AAS degree, and creating interdisciplinary course
offerings in multiple degree programs campus-wide.
E. Counseling and Support Services
Bldg. 379-5 (Manono
Campus)
Phone: 974-7741
Counseling and support services are designed to help all
students:
·
Identify
barriers to college success and the strategies to overcome them
·
Develop
an understanding of information needed to navigate through college
·
Formulate
and apply problem-solving and decision-making skills
·
Further
refine and/or adjust values and goals
·
Engage
in meaningful employment
Counseling and support services also provide: new student orientations, assistance with
academic advising and registration, and financial aid information. Individual
and/or group counseling is provided by appointment or walk in. This service is
also available at UHCWH.
F.
International Students
HawCC welcomes international students.
Students from other countries are offered services by the Office of Student
Services (OSS). Information and assistance is provided regarding college
regulations, immigration requirements, financial matters, and personal
concerns.
In order to avoid difficulty in handling course work because
of language barriers, all students are required to take placement tests. Based
on the writing test, students may be declared exempt from English as a Second
Language (ESL) courses or they may be required to take developmental English
classes. Intermediate and advanced ESL courses do not carry credit towards a
bachelor’s degree. Phone: 974-7710
G. STAR Advising Tool
STAR is an online information and advising tool that helps
students track their progress toward graduation. STAR also enables students to view:
grades, transfer credits, remaining course requirements, financial aid status,
and academic holds. Currently, there are four tabs available to assist students
with their academic voyage at HawCC: Reports,
Academic Journey, Advising Notes, and What If Journey. Students can access their STAR after logging
into their MyUH Portal at http://myuhportal.hawaii.edu.
Information contained in STAR is intended for reference and
advising purposes only. It is not recommended
that you make decisions based on reports available in STAR. Phone:
974-7741
H.
Admission and Registration
1.
Admission:
Admission to Hawai‘i Community College is based upon an
"Open Door Policy." This means that any high school graduate, person who
has earned a GED or person 18 years of age or older who submits a completed application by the application deadline, can expect to be admitted to the college. Highly
motivated and academically and/or vocationally talented high school juniors and
seniors may apply for admission through the Early Admissions/Running Start Programs. There may be additional criteria
for admission to individual college
programs.
2.
Registration:
Specific information regarding admission and registration
can be found in the HawCC Catalog and the semester’s
Registration Information booklet.
http://hawaii.hawaii.edu/reginfo
HawCC students sign up for classes at early
and regular registration. The dates are listed on the Academic Calendar in the HawCC Catalog. Phone:
974-7661
I.
Talent Search (UHCWH)
The Educational Talent Search program is a federally funded
program designed to assist economically disadvantaged and potential first generation
college students with entry into post-secondary education. This program is at
our
IV.
POLICIES and INFORMATION
A. ACADEMIC
1. To Add, Drop, or Withdraw
For actual policies refer to the Registration
Information Booklet, HawCC Catalog, and
Administrative Procedures Manual.
2. Financial Aid Non-Attendance Report
Our mission is to assist current and prospective HawCC students in funding their educational goals through
quality customer service and efficient, timely, and accurate processing in
accordance with Federal, State, University of Hawai‘i system and Institutional
regulations, guidelines, policies, and procedures.
The Financial Aid Office requires attendance information to
meet federal regulations governing the awarding and distribution of financial
aid. The regulation states that a
student must attend at least one class session of each course for which the
student receives Title IV funds.
If HawCC funds a student for any
course(s) for which the student is later deemed ineligible, the college is
liable and must repay the funds. This
liability could be substantial since many of our students receive over $10,000
in Title IV funds per academic year. The
following procedures have been developed to document attendance and reduce the
college’s exposure to liability:
·
Use the Official Class Roster that accompanies the
Non-Attendance Report.
·
On the Non-Attendance Report, fill in the name and
social security number of any student listed on the class roster who did NOT
attend this course at least once during the first week of instruction.
·
Sign the report.
·
Return the class roster and the report to your
Division Office or the Financial Aid Office no later than 3:00 p.m. of the
second working day of the second week of instruction.
·
Sign and submit the report even if all students
attended.
NOTE: For modular classes, please
complete the report AFTER the course begins. Submit the Report within
five working days of the start of the class.
Phone: 974-7660
3. No Show Policy
The student is responsible for
attending both of the first two class sessions of the course, or the first
session for classes meeting once a week. If the student misses both of the
first two class session, or the first session for classes meeting once a week,
the instructor may drop the student from the class.
For more information refer to the
Registration Information booklet and HawCC Catalog.
Drop forms are available at Admissions and Records. Phone: 974-7661
4. Final Exam Schedule
Exam sessions are two (2) hours in
length, and are scheduled in the classroom where the class regularly meets. The
exam MUST be on the SAME day(s) the class regularly meets. The final exam
schedule can be found in the Registration Information booklet. Please follow
it!
Special testing accommodations are
administered by the Hā‘awi Kōkua
program who provides support to students with disabilities.
Phone: 933-0702
If a student misses an exam period
due to illness or other excused reason, it is the student's responsibility to
notify the instructor and make arrangements to make up the examination.
5. Student Conduct Situations and
Regulations
Refer to the Vice Chancellor of
Student Services and view the Student conduct code 7.101.
Phone: 974-7658
B. GENERAL
1. Unable to Report to Work
If you are unable to report to
work or meet your classes, call your immediate supervisor, Unit Head and/or
Division Chair. The staff will post a
notice for your students on the door.
2. Smoking and Other Environmental
Problems
Hawai‘i State law prohibits
smoking in classrooms, conference rooms, offices, and bathrooms. It is expected
that students and college staff do not violate this law.
Effective January 2003, the University of Hawai‘i system implemented a new
Tobacco Products policy in an effort to improve the working and learning
environment of the University, and protect faculty, staff, students, and
visitors from secondhand smoke exposure while on U of H campuses.
The UH Tobacco Products Policy can be found on the University’s web site: http://www.hawaii.edu/smokingpolicy
In addition, for obvious reasons, food and drink should not be brought into the
classrooms as the cumulative effect of the series of classes leads to quite a
pile of garbage and mess. (See the division office's secretary of the classroom
that you are using for their policy on food and drinks.) We are most fortunate
to have a very conscientious custodial staff and your full cooperation in
maintaining a neat learning environment will be greatly appreciated.
3. FERPA- FAMILY EDUCATIONAL RIGHTS AND
PRIVACY ACT OF 1974
As an employee of our institution,
you are required to exercise caution whenever confidential records are handled.
Essentially there are federal and state laws that protect the privacy of
individuals by ensuring two rights:
·
The right of a person or student to view that
person’s own records and to take exception to items he or she believes to be
erroneous.
·
The right of a person or student to have personally
identifiable information protected from unwarranted outside scrutiny.
C. Access to a Student’s Own
Educational Records
Education records are maintained by the college that are directly related to a
student, e.g., biographical data, grades, course work, information related to a
request for services.
Other information about FERPA may
be found at the link on MyUH website
http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html
D. General Guidelines Regarding
Student’s Education Records or Any Other Confidential Material
·
Exercise extreme caution in handling this type of
material
·
When in doubt, ask for clarification from your
supervisor
·
Sanctions if FERPA Violations Are Determined
·
The institution could lose federal funding if FERPA
violations are found
E. EEO/AA - EQUAL EMPLOYMENT
OPPORTUNITY/AFFIRMATIVE ACTION
1. Non-Discrimination, Equal
Opportunity/Affirmative Action
It is the policy of the
Phone: 933-0450 Refer to the EEO website: http://www.hawaii.edu/offices/eeo
2. Discrimination Complaints
Employees or applicants for
employment who believe that they have been discriminated against on the basis
of race, sex, age, religion, color, ancestry, marital status, sexual
orientation, national origin, disability, veteran’s status, or arrest and court
record may file a complaint with the EEO/AA Coordinator. The EEO/AA Coordinator
will explain the available avenues of recourse and direct the person to the
appropriate person or office. Refer to the EEO website: http://www.hawaii.edu/offices/eeo
F. Campaign Restrictions and Ethic
Issues
Visit the State
Ethics Commission website: http://www.hawaii.gov/ethics
Phone: 587-0460
G. Harassment, Civil Rights Violations
1. Policy on Sexual Harassment
It is the policy of the UHH/HawCC to provide a safe
and comfortable working environment for its employees. Sexual harassment is a
form of discrimination that can undermine the foundation of trust and mutual
respect that must prevail if the University is to fulfill its educational
mission. Sexual harassment will not be tolerated in any part of the
University’s programs and activities. Sanctions will be imposed on members of
the University community who violate this policy. Disciplinary actions against
employees will be subject to the collective bargaining agreements. For more
information please contact the EEO/AA Coordinator.
Phone: 974-7614
Refer to the website: http://www.hawaii.edu/offices/eeo/training.html
2. Other Policies and Procedures
Each campus Unit and Division has
a copy of Hawai‘i Community College’s Administrative Policies and Procedures
Manual containing the College’s policy statements.
The HawCC Catalog contains policy statements
concerning academic matters such as credit by exam, academic grievance
procedures, grading, privacy right for students, and other information. Review the policy statements as they are the
basis on which the College operates. Review these regulations before
negotiating contracts with your students.
V.
FACULTY FACTS
A.
Statement on Professional Ethics
Faculty members, guided by a deep conviction of the worth
and dignity of the advancement of knowledge, recognize the special
responsibilities placed upon them. Their
primary responsibility to their subject is to seek and to state the truth as
they see it. To this end, faculty
members devote their energies to developing and improving their scholarly
competence. They accept the obligation
to exercise critical self-discipline and judgment in using, extending, and
transmitting knowledge. They practice
intellectual honesty. Although faculty
members may follow subsidiary interests, these interests must never seriously
hamper or compromise their freedom of inquiry.
As teachers, faculty members encourage the free pursuit of
learning in their students. They hold
before them the best scholarly and ethical standards of their discipline. Faculty members demonstrate respect for
students as individuals, and adhere to their proper roles as intellectual
guides and counselors. Faculty members
make every reasonable effort to foster honest academic conduct and to assure
that their evaluations of students reflect each student’s true merit. They respect the confidential nature of the
relationship between faculty member and student. They avoid any exploitation, harassment, or
discriminatory treatment of students.
They acknowledge significant academic or scholarly assistance from
them. They protect their academic
freedom.
As colleagues, faculty members have obligations that derive
from common membership in the community of scholars. Faculty members do not discriminate against
or harass colleagues. They respect and
defend the free inquiry of associates. In
the exchange of criticism and ideas, faculty members show due respect for the
opinions of others. Faculty members
acknowledge academic debt and strive to be objective in their professional
judgment of colleagues. Faculty members
accept their share of faculty responsibilities for the governance of their
institutions.
As members of an academic institution, faculty members seek
above all to be effective teachers and scholars. Although faculty members observe the stated
regulations of the institution, provided the regulations do not contravene
academic freedom, they maintain their right to criticize and seek revision. Faculty members give due regard to their
paramount responsibilities within their institution in determining the amount
and character of the work done outside it.
When considering the interruption or termination of their service,
faculty members recognize the effect of their decision upon the program of the
institution and give due notice of their intentions.
As members of their community, faculty members have the
rights and obligations of other citizens.
Faculty members measure the urgency of these obligations in light of
their responsibilities to their subject, to their students, to their
profession, and to their institution.
When they speak or act as private persons, they avoid creating the
impression of speaking or acting for their college or university. As citizens engaged in a profession that
depends upon freedom for its health and integrity, faculty members have a
particular obligation to promote conditions of free inquiry and to further
public understanding of academic freedom.
Faculty and Instructional Staff Professional Standards of
Ethics:
Preamble: To promote and guide the professional conduct
of Hawai‘i Community College faculty and instructional staff, this code of
ethics is promulgated by the Faculty of Hawai‘i Community College.
The Hawai‘i Community College faculty and instructional
staff are committed to the following values: http://hawaii.hawaii.edu/sd/facultyethics.htm
Non-Instructional Faculty members can refer to the
American College Personnel Association Statement of Ethical Principles and
Standards
Website: http://www.myacpa.org/ethics/statement.cfm
and the Council for the Advancement of
Standards in Higher Education website
for professional ethics guidelines: http://cas.edu/
B. Class Rosters for Faculty
Class rosters can be accessed through MyUH
Portal:
https://myuhportal.hawaii.edu/cp/home/displaylogin
Do not allow students to attend more than one class session
without evidence of being registered.
Please be certain that students attending classes are on the list. If the student's name is not on the initial
list, ask for their registration fee slip showing enrollment. Please check these over carefully and report
any discrepancies to HawCC Admissions and Records
office immediately because these lists are eventually used for student grade
reports--anyone not on the list will not get a grade report.
C. Course Outlines
Each course taught at the college must have a course outline
that describes in detail the goals and objectives of the course, as well as the
grading and testing policies. Course
outlines are submitted to your Division Chair, and copies are kept on file in
the Vice Chancellor of Academic Affairs’ Office. If you need help putting together or revising
course outlines, see either your Division Chair or the Vice Chancellors.
At a minimum, your course outlines should contain a
standardized cover sheet and information describing course goals and
objectives, grading criteria, attendance policy, policy on late work, field
trips, assignments, and testing schedule.
The format to organize this information is your choice. Division Chairs and the Vice Chancellor’s
Office have ample models for you to review.
Chancellor for Community Colleges Memo
(CCCM) #6100 contains a guideline
for course outlines. Each time you
update your course outline, PLEASE give a copy to your
Division Chair and to the Vice Chancellor of Academic Affairs’ Office.
D. Syllabi, Student Learning Outcomes (SLO’s)
One way to reach students early in a course is to put in writing
and then discuss the course policies, requirements, tests, and
assignments. Use this checklist to test
the adequacy of your Syllabus:
·
Your
name, title, office number, office telephone, office hours, and where to leave
messages
·
Course
by number, section, title, meeting days and times, room and building, number of
credit hours
·
Pre-requisite(s)
for the course
·
Description
of the course
·
Course
goals or objectives
·
Required
purchases: texts and supplies
·
Space
for names and telephone numbers of at least two classmates
·
Due
dates for major assignments: place, date, time of final exam
·
Dates,
times and places of excursions or other off-campus activities
·
Grading
standards and criteria
·
Policy
regarding P/F, I, W marks
·
Policy
regarding academic dishonesty
·
Hawai‘i
CC academic grievance policy (copies on file in Library)
·
Policy
on Student Conduct Code
·
Policy
regarding attendance
·
Policy
regarding late assignments
·
Topics
to be covered in sequence with dates
·
Reading
assignments dates due
Student Learning
Outcomes: department
faculty develop Learning Outcomes for each course, which are based on
Learning Outcomes at the program level. A current definition of Learning
Outcomes can be found on the College's assessment web site at http://www.hawcc.hawaii.edu/assessment/Resources/assessment_tools_page.htm
E. New Courses
If you wish to propose a new course for the College, see your
Division Chair for assistance because there is a very structured step-by-step
process to follow (CCCM #6100). There
are special forms to fill out, recommended steps to be followed, and an
approval process which begins in the Division and continues on through the
Curriculum Committee, the Vice Chancellor’s Office, and the Chancellor. Each step is vitally important for the
success of your proposal, so it is recommended that you complete each step
thoroughly.
New courses should be proposed in the fall for
implementation the following fall semester.
The deadline to submit course proposals to your Division Chair is
usually in October.
F. Faculty and Staff Evaluations (eCAFE)
Campus faculty and staff participate in some form of
evaluation according to the duties and responsibilities outlined by their
contracts with the
Staff members are evaluated by their Unit Heads. Faculty and lecturers are evaluated through
their respective divisions and the Vice Chancellor of Academic Affairs Office,
and follow a prescribed system of evaluation as established by the University
of Hawai‘i Board of Regents and the University of Hawai‘i Professional Assembly
(UHPA). Faculty normally participate in
four levels of evaluation: Self, Student,
Peer, and Administrative, depending on the goals and objectives of the
evaluation process. Student evaluations
are strongly recommended as a tool to improve instruction. They are also required for reappointment,
tenure, and promotion purposes.
Any questions concerning any level and/or types of
evaluation should be discussed in detail with your Unit Head, Division Chair,
Vice Chancellors, and Union representative.
Throughout the year, under the sponsorship of the Staff
Development Committee and the Vice Chancellor of Academic Affairs’ Office,
informational and procedural workshops will be held concerning all levels and
types of evaluation.
The College, in Fall 2007,
initiated a pilot online Course and Faculty Evaluation System (eCAFE), which will eventually replace the current
paper-based evaluation forms. For more information log into eCAFE:
http://www.hawaii.edu/café
G. Paychecks
Faculty -- Paydays are the 15th and the last day of the month.
All Others -- Paydays are the 5th and the 20th of the month.
·
If
these dates fall on a weekend or holiday, payday is the previous workday.
·
Checks
can be directly deposited to your savings/checking account. Your paychecks and/or pay stubs are usually
distributed via your division/department office personnel.
Because of paper work and the ordinary problems associated
with all large government agencies, new employees may not receive their first
paychecks in the first pay cycle. You
may have to wait until the second or third pay cycle to receive your first
check. Please have patience, as the
Personnel Office will expedite "official papers" as quickly as they
can.
VI.
ACADEMIC SUPPORT
A. Academic Computing Unit (ACU)
Bldg. 387-105 (Manono
Campus)
Phone: 974-7738
Academic Computing Unit (ACU), under the Vice Chancellor for
Academic Affairs (VCAA) provides HawCC faculty and
staff with technical support and maintenance of computer hardware/software and
peripherals. ACU is also responsible for
consultation(s) related to hardware and software purchases. Most HawCC offices,
Learning Centers, and a number of classrooms are equipped with computers and
peripheral devices that are connected to the University network/Internet. Additional computers are made available for
faculty use in Division and Department workrooms.
For all computer needs, a Computer Services Work Request
form MUST be completed and sent to IT Specialist, Academic Computing Unit, c/o VCAA, or faxed to: 30683 (933-0683). These forms are available in all
Division/Department Offices. It is
acknowledged that individual circumstances dictate the priority of each request
and that many requests cannot be anticipated ahead of time. In critical instances, ACU may be contacted
by telephone at extension 47772 (974-7772), to report emergencies. In the case of emergencies, you will still be
required to submit a work request for the services required, even though the
work may have been completed. Please
allow sufficient time for the ACU staff to respond to your needs.
There are a number of “standard” software products that are
installed on faculty and staff computers.
Currently, these are McAfee Anti Virus Toolkit, Eudora Light, Netscape,
QVT Term, and Adobe Acrobat Reader.
These are made available through the UH system. The Microsoft Office suite (Word, Excel,
Access, PowerPoint, etc.) is utilized to ensure uniformity amongst HawCC Divisions/Departments and the Office of the Chancellor.
Individual Divisions/Departments are responsible for the purchase(s) of
Microsoft Office and/or any other specialized software products that they may
wish to utilize on networked/individual computers. All software will be reviewed by ACU, prior
to purchase, to insure compatibility with existing systems.
ACU will make every attempt to provide basic instruction and
support of “standard” hardware/software installations. In all other instances, it is the
responsibility of individuals to learn their own software and hardware. Other training options are available and can
be requested through your Division/Department, Staff Development, or the Office
of Continuing Education and Training.
Software licenses are required for all products installed on HawCC computers with NO exceptions. ACU is not responsible for maintaining
licenses for software installed by individuals and will advise Administration
if copyright violation(s) are suspected.
The installation of new or updated versions of instructional
software, on networked server systems requires a significant amount of
technical resources. Issues such as
physical disk drive space limitations may preclude installation of some
software packages. It is advised that
faculty allow at least one-month notice to ACU of your anticipated needs to
ensure availability.
ALL software that is to be installed on a HawCC server system MUST be submitted to ACU with an
original or copy of:
·
All
manuals/technical information and/or documentation pertaining to installation
of server(s) and/or workstations, as applicable.
·
The
Software License.
·
The
purchase order/requisition for purchase.
Software will not be installed without these items. Compatibility issues may be irresolvable and
preclude the installation of certain packages.
To minimize these instances, you are strongly urged to contact ACU prior
to purchase of any software. If ACU is
not given an adequate notice for
installations/upgrades of software packages, the completion
of these requests may be deemed impractical and have to be delayed until a
later time.
B. Banner - Administrative Computer
Support
Bldg. 346-119 (Main/Upper Campus)
Phone: 974-7738
The Administrative Computer Specialist under the VCAA
provides technical support for those who log in to Banner. This support is limited to troubleshooting
user accounts, password problems, and developmental
support.
Developmental support includes:
reports, e-mail engine, databases,
special access, data troubleshooting, system interface, data
loads, and special programming.
Network and computer problems are handled by the Academic
Computing Unit. For functional
questions, please contact the Banner Help Desk at
1-800-558-2669.
C. The
Bldg. 334 (Main/Upper Campus)
Phone: 974-7503
The
The
The
The Center’s hours
of operation are Monday – Thursday 7:45 a.m. – 6:45 p.m., Friday 7:45 a.m. –
4:30 p.m., Saturday 10:00 .a.m – 4:30 p.m.
Contact the
D. Hale Kea Advancement and Testing
Center
Bldg. 387 (Manono
Campus)
Phone: 933-3219
The Hale Kea Advancement and Testing Center (HKATC) on the Manono Campus provides placement testing, distance
education test proctoring, make-up testing and non-UH test proctoring for a
fee. HKATC provides community service by
being part of nationwide network of ACT Centers™ delivering computer-based
testing. PearsonVue
tests are also provided for certification such as Cisco and CompTIA
and/or CIW. HKATC provides a computer
lab for students and an electronic classroom for instruction. Tutors are
available on a limited bases. The
Center’s hours are Monday – Friday 8:00 a.m. to 4:30 p.m. and two Saturdays a
month for testing.
E. Library
Bldg. 334 (Main/Upper Campus)
Phone: 974-7346
HawCC and UHH share the Edwin H. Mookini Library, which has a wide variety of information
services including: library instruction for classes that can be scheduled with
the Public Services Librarian; maintenance of course reserves; reference
assistance; access to a collection of about 200,000 volumes (including 11,000
reels of microfilm); subscriptions to 1,600 periodicals and newspapers, U.S.
and Hawai‘i State documents, and films/videos (some videos may be borrowed from
UH Manoa); an opportunity to request new print and nonprint items in your subject area; interlibrary loan from
UH Manoa and the Mainland; and a quiet peaceful place
to read, study, and think!
Every semester the library distributes a schedule of its
hours for that particular semester. If
you did not receive one, contact the HawCC Librarian.
The UHCWH Library co-exists
with the
F. UHH
Bldg. 334 (Main/Upper Campus)
Phone: 974-7573
(HITS)
1. Audio/Visual Services
The Media Center's audio/visual services is responsible for
assisting faculty and staff in servicing of AV equipment, use of video
equipment, audio/video tape duplication, and video production.
UHH's video studio is
"state-of-the-art." Check it
out and see how you might consider becoming a member of the growing number of
faculty and staff who are utilizing the very latest in communications
technology for
instruction, community services, and staff development. Ask for a tour of the facilities!
1. Graphics Service
Library Room 308 (Main/Upper
Campus)
Phone: 974-7571
If you need to produce slides, transparencies, make a sign
and/or poster, laminate, or have large copying jobs done, graphics services is
the place to go.
I.
OTHER SERVICES
A.
Office of Continuing Education &
Training (OCET)
Bldg. 379A-3 (Manono Campus)
Phone: 974-7531
The Office of Continuing Education and Training was
established in 1992 to deliver opportunities in continuing education and
training provided on a non-credit basis. OCET offers diverse training programs
and workshops coordinated under the following general headings. Call 974-7531
for more information.
1.
Apprenticeship Program
The Apprenticeship Program provides instruction and support
for many vocational training programs established with the Department of Labor
and Industrial Relations. Evening or Saturday classes are offered for
registered apprentices currently in the following trades: carpenter,
electrician, plumber, pipe fitter (refrigeration air conditioning), mason,
plasterer, tile setter, sheet metal worker, and roofer. Recruitment into these specific work skills
are done by other affiliated organizations having an established apprenticeship
training program in the State of
2.
Intensive English Program (IEP)
The Intensive English Program provides English language
preparation courses for international students seeking to continue education at
a College or University as well as for individuals seeking to improve English
language skills for professional or personal advancement. The IEP is accredited
by the Commission on English Language Program Accreditation (CEA) and is a
member of the American Association of Intensive English Programs (AAIEP).
3.
Workforce Development
OCET offers short term classes to develop the skills of individuals
entering the workforce or to enhance the skills of incumbent workers. Training
can range from half-day or one-day workshops to multiple-day conferences.
Longer term certificate programs are also provided by OCET. In addition, OCET
offers a variety of computer classes and also collaborates with credit programs
to develop classes in specific fields of study.
4.
Rural Development Project (RDP)
The Rural Development Project is a federal grant that the U.
S. Department of Labor received through the office of Senator Daniel Inouye.
The RDP delivers a wide variety of education and training projects across the
State of
B.
Culinary Services
1.
Main/Upper Campus Dining Services
There are a few options for faculty and staff in finding
favorite foods on the Upper Campus. Menu selections can “entail just about
every item you can
imagine from Bento Boxes to freshly made sandwiches and
salads, grill favorites to smoothies.” The following dining locations can
provide morning, noon, or evening selections.
a.
Monday – Friday 7:00 a.m. –
3:00 p.m.
Phone: 974-7303
b.
“Da Cube”
(Bldg. 346, Main/Upper Campus)
Monday – Thursday 9:00 a.m. – 2:00 p.m.
Friday 9:00 a.m.
– 1:30 p.m.
c.
Library Lanai Coffee Cart (Mookini Library, Bldg. 334, Main/Upper Campus)
Monday – Friday 8:30 a.m.
– 8:00 p.m.
d.
Hale Kehau
(Dormitory) Dining Room
“All-You-Care-to-Eat” Dining
Phone: 974-7716
Monday – Friday Dinner
5:00 p.m. – 8:00 p.m.
Saturday – Sunday Brunch 10:30 a.m. – 12:00 p.m.
Saturday Dinner
5:00 p.m.
– 6:30 p.m.
Sunday Dinner
5:00 p.m.
– 7:00 p.m.
“Late Night
Munchies”
Sunday –
Thursday
9:00 p.m. – Midnight
Phone:
974-7716
2.
Manono Campus Culinary Arts
All food services on the Manono
Campus are provided in conjunction with the College’s Culinary Arts
Program. During the fall and spring
semesters, faculty and staff are able to dine at the Cafeteria, Da Ohana Café, or the Bamboo
Hale.
a.
Cafeteria (Dining Room, Bldg.
382-101)
Phone: 974-7431
Cafeteria-style food service is provided in conjunction with
the Culinary Arts (formerly Food Service) Program. The Cafeteria is normally
open from Tuesday to Friday and from 10:45 a.m. - 12:30 p.m. Lunch menus change
daily and hot meals include a choice of rice, pasta, potatoes with hot
vegetable du jour, tossed greens with house dressings. Sandwiches, salads, bentos prepared by students are also available. In
addition, there is a selection of baked goods fresh from the in-house bakery.
“Short order” service is made available from 9:00 a.m. - 12:30 p.m. when the
Coffee Shop (below) is not in service. Phone-in
(974-7431) and take-out orders are welcome.
b.
Da Ohana Corner Café (Coffee Shop, Bldg.
382-102)
Da Ohana
Corner Café is located next door from the Cafeteria and is open from Tuesday to
Friday from 9:00 a.m. - 12:30 p.m. Featured are daily specials accommodating
locally grown and produced products. The menu includes many breakfast items in
addition to a variety of fresh salads, sandwiches, and burgers. In addition,
local favorites such as loco moco, spam musubi, and bentos are also
available. Da Ohana Corner
Café is open during the fall semester and this “short order” service is
provided during the same hours at the adjacent Cafeteria during the spring
semester.
c.
Bamboo Hale (Gourmet Dining Room,
Bldg. 382-107)
The Bamboo Hale (formerly Gourmet Dining Room) is also
located in Bldg. 382 and is currently providing culinary service with “Around
the World” menus during the spring semester. The Bamboo Hale now specializes in
themed cuisines from world-wide influences.
Recent menus have focused on creative selections from:
3. UH Center at
Phone: 322-4853
The Culinary Arts program at the UH Center –
larger groups (up to 45 persons) is possible with
reservations made well in advance. The Culinary Arts program is located in
Building 4 at the makai end of the
C.
Bldg. 346 (Main/Upper Campus)
Phone: 974-7348
1.
The
related educational materials, convenience and personal
items, clothing, and souvenirs.
Bookstore Hours
Regular Hours: Mon-Fri 8:00 a.m. -
3:30 p.m.
During Registration 8:00 a.m. -
6:00 p.m.
Saturday Before Start of Classes 8:00
a.m. -
12:00 p.m.
First Three days of Classes 8:00
a.m. -
6:30 p.m.
Remainder of First Week 8:00
a.m. -
5:00 p.m.
2.
UHCWH Campus can order and receive their book
through 1-800-UHH Book. http://bookstore.hawaii.edu
D.
Health Services
Bldg. 336-212
(Main/Upper Campus)
Phone: 974-7636
Health services can be provided by part-time physicians or a
nurse practitioner at UH-Hilo’s Student Health Services.
Services include medical care, prescriptions, first aid,
health education, tuberculin tests, and immunizations. The Women’s Clinic, located
within the SHS, offers pelvic exams, contraceptive methods, and testing for
pregnancy
and sexually-transmitted diseases. The SHS is located on the
Upper Campus at the
Nurse Practitioner’s hours:
Mon-Fri 8:00
a.m. - 12:00 p.m.
1:00
p.m. - 4:30 p.m.*
*May vary due to other commitments
E.
Child Care Services
Bldg. 393 (Manono Campus)
Phone: 933-0569
The Children’s Center (Bldg. 393) provides early education
and care services for children 18 months to 5 years of age. The Center serves
children of students, faculty, and staff from HawCC
and UHH. The program is accredited by the National Association for the
Education of Young Children. The staff offers a high quality developmental
approach to early education while serving as a training site for students in
the Early Childhood Education (ECED) program. Call 933-0571 for more
information.
II.
COMMUNICATION
A.
Auxiliary Mail Service
Bldg. 300 (Main/Upper Campus)
Phone: 974-7369
You may include your personal mail (under 1 pound), properly
addressed and stamped, with the “Outgoing Mail” picked up by someone from the
Auxiliary
Mail Room. For mail 16 ounces (1 lb.) or over, the following
procedures apply:
All personal mail (Domestic, International, APO/FPO) 16
ounces or over has to be presented at Auxiliary Services Mail Room (Main
Campus, Bldg. 300)
IN PERSON.
A valid UHH faculty/Staff/Student identification is required
for the package to be mailed.
All international mail requires the proper documents, which
are available at the Auxiliary Mail Room.
Mail left at the Divisions, Programs, or Auxiliary Services
without ID verification will be returned to sender by the USPS.
1.
Campus Mail
All full-time faculty, staff, and lecturers have a mailbox
in their Division Office. UHCWH mailboxes are located in the copier
room. Please check your mail regularly.
B.
HawCC Chancellor’s Newsletter
Bldg. 378 (Manono Campus)
Phone: 933-0806
There is a monthly campus newsletter that is sent
electronically. Information on meetings,
campus and community events, and other campus news are in the newsletter. If
you wish to place information in the newsletter, articles for submission must
be received by the publication date.
Send the articles to the Chancellor’s Office.
C.
Telephones
The campus telephones work through a central
switchboard. Dial "47311" to
get the campus operator, and "9" to get an outside line from your
office. At the UHCWH dial “9” and then
the number. If you get a busy signal, it means all lines to the outside are
being used.
The University Phone System uses 974-7XXX, 933-XXXX,
981-XXXX, or 322-XXXX. You can receive calls by having your calls go
directly in your office or your Division/Unit’s office. The outside party will dial the prefix 97 for
extensions beginning with 4, 93 for extensions beginning with 3, 98 for
extensions beginning with 1, and 32 for extensions beginning with 2.
To transfer an
incoming off-campus call to another extension, inform the caller of the number they are being
transferred to and that you are going to transfer the call. Depress the phone
plunger or transfer/link button momentarily and listen for a dial tone. Then, dial the number you want to transfer
to. When the inside party answers,
inform them that you are
transferring a call then hang up. IT SHOULD WORK! If it doesn't, or if the line is busy,
depress the plunger and suggest to your outside caller that he/she call the
inside party directly.
For inter-campus
calls, dial the 5-digit extension (last 5 digits of the phone number.)
For UH-Manoa calls, dial 8-1-808-956-XXXX.
For State-Agency
calls on the system (prefix 974), Dial the last five digits.
For non-system,
inter-island calls, dial 8-1-808-XXX-XXXX.
For non-system, local
calls, dial 9-XXX-XXXX.
For mainland and
international calls
SPRINT is the carrier for mainland and international calls
Mainland: Dial 9-1-Area
Code-XXX-XXXX
International: Dial 9-1-011-Country Code-City Code-XXX-XXXX
TELEPHONE DEVICE FOR
THE HEARING IMPAIRED
(TTY – text telephone)
Call 974-7741 (ext. 47741)
D.
E-Mail
A paperless form of communication is electronic mail or
“e-mail.” Most of the offices on campus
are wired to send and receive electronic mail.
To apply for an e-mail address, first check with your division/unit
secretary to ensure that your information has been entered into Banner. Then go to the HawCC
homepage at www.hawaii.hawaii.edu and click on MyUH
to get your username and establish your password.
E.
Web
Sites
HawCC Homepage www.hawaii.hawaii.edu
The Learning Center Homepage www.hawaii.hawaii.edu/tlc
Student Government www.hawaii.hawaii.edu/studentgov/
F.
Video Conferencing
The following rooms are available for video conferencing
(There may be additions and changes of locations.):
Main/Upper Campus: Library: Rooms 361, 343, 350, and
PB3-Room 103
Manono Campus: Building 379A: Rooms 6A and
6B; Building 388: Rooms 102 and 103
UHCWH Campus: Administration
Conference Room, VidCon B-1,
VidConB4 R-1, VidCon B4 R-2, and VidCon B4 R-3
Main campus reservations for the use of the video
conferencing rooms require a work order. Manono
campus reservations must be made with the Chancellor’s secretary.
At UHCWH, reservations must be made with the secretary. A
Video Conference Request Form needs to be filled out and faxed or e-mailed to
Media Specialists.
III.
AUXILIARY SERVICES AND CAMPUS
SECURITY
Bldg. 300 (Main/Upper Campus)
Log Cabin between 387 & 385A (Manono
Campus)
A.
Security
All security problems, no matter how minor, are to be
reported to the campus security.
Incidents should also be reported to departmental administrators.
There is a list of emergency numbers posted in each
classroom.
Main/Upper Campus: 974-7911
Manono Campus: 854-1420 and 854-1421
UHCWH Campus: 960-0688
(Wackenhut Security)
Campus Security is located on the Main/Upper Campus in the Auxiliary
Service, Bldg. 300. Campus Security on the Manono
Campus is located in the log cabin between Bldg. 387 and Bldg. 385A. Guards are
provided by a contracted security company, with foot and mobile patrols
covering the Main Campus and a 24/7 walk-around patrol on the Manono Campus.
Emergency call boxes are located on both the
B.
Classroom Security/Locking Up
During the day, Campus Security is responsible for opening
and locking up the common use areas and selected buildings and classrooms on
the Manono Campus. Janitors on the Main Campus will
open and lock buildings and classrooms. See your division office secretary for
special arrangements or if you happen to find your classroom locked during the
day. Please turn off the classroom and/or office lights when you leave. Please
be sure to secure special equipment under lock and key, or return it to a safe
and secure place.
C.
Parking Permits
Bldg. 300 – Auxiliary Services (Main/Upper Campus)
Phone: 974-7784
Parking permits are issued for staff and faculty (before
students) on a first come, first served basis for the Main Campus. Obtain the parking application form from your
division secretary or the UH-Hilo Parking Office, Building 300, Room 101,
Telephone No. 974-7784.
Employees who want a preferred zone should submit an
application immediately with payment.
The following table lists the permit, cost, and
zone locations:
|
Blue Permit |
General
Parking |
Semester
$15 |
Yearly
$25 |
|
Red Permit |
Preferred
Parking |
Semester
$35 |
Yearly
$60 |
|
|
Zone 2 |
|
|
|
|
Zone 4 |
Old Gym,
Bookstore, Music Department |
|
|
|
Zone 5 |
College
Hall New |
|
|
|
Zone 6 |
Life
Sciences, |
|
|
*“S”pecial (medical:
Requires proof of disability) |
|||
To park a vehicle on campus, the following are required to
purchase a permit:
Your valid driver’s license
Current vehicle registration
Owner’s waiver (if driver is different from vehicle owner)
Completed parking permit application
Verification of employment/enrollment
Bring everything and payment to UH-HILO/Parking Office,
Auxiliary Services Building No. 300, Room 101, 200 W. Kawili
Street, Hilo, HI 96720-4091. Make check payable to UH-Hilo.
Parking permits are required from 6:00 a.m. to 4:00 p.m. on
class days in all zones, starting the first day of class each semester. Parking rules are enforced at all times
including proper use of handicap stalls and fire lanes.
All permits are honored in the Parking Lot, near the
Athletic Complex.
The Manono Campus does not require
a permit. Parking is free. All parking is open except in
designated/marked stalls.
At the UH Center in
D.
Emergency Procedures
The Emergency Operations Plan (EOP) provides the necessary
guidance to organize and direct
Human-caused hazards and natural hazards are covered by the
EOP. Human-caused hazards include unlawful assemblies resulting in riots, labor
strikes, large scale demonstrations, utility failures, chemical or radiological
accidents, bomb and bioterrorist threats, shooting
incidents, fires, explosions, aircraft crash and others.
Natural hazards include emergencies such as storms,
hurricanes, waterspouts, tornadoes, droughts, earthquakes, tsunamis and
volcanic activity. Emergency Operations Plan website: http://www.uhh.hawaii.edu/uhh/vcadmin/documents/UHHandHawCCEOP.pdf.
E.
HOT LIST OF NUMBERS
Manono Campus Security 854-1420 and
854-1421
Main/Upper Campus Security 974-7911
UHCWH Security 960-0688
(Wackenhut Security)
HawCC Administration 974-7614
Police/Fire/Emergency 911
*********************************************************************************************
Mahalo
to:
Handbook approved by the Academic
Senate, 4-17-09