HAWAI‘I COMMUNITY COLLEGE
I. ABOUT HAWAI‘I COMMUNITY COLLEGE
A. Welcome to Hawai‘i Community College
This handbook is provided as reference to answer questions you may have as a member of the College family. It will acquaint you with the people and places that will play an important role in your career at Hawai‘i Community College (HawCC).
HawCC is composed of three campuses: Upper Campus, Lower Campus (Manono campus), and UH Center West Hawai‘i campus. All have dedicated, hard working, and friendly staff.
Hawai‘i Community College promotes student learning by
embracing our unique Hawai‘i
C. Vision Statement
To promote student learning, Hawai‘i Community College will emphasize the knowledge and experience necessary for students to pursue academic achievement. As lifelong learners, the students will become productive and engaged citizens capable of meeting the complex challenges of a global community.
Dedicated to student learning, Hawai‘i Community College commits to the following imperatives:
· Community Development – The College will provide students with opportunities to serve their community.
· Workforce Development – The College will teach the skills needed to succeed in the workforce.
· Cultural Competency – The College will respect and learn from all its students.
· Environment – The College will build an awareness, appreciation, and sense of personal responsibility for the natural, social, and economic environment.
· Hawaiian Culture and Values – The College will be the center for the study of Native Hawaiian cultural knowledge.
· Healthy Communities – The College will work with students to build healthy communities.
· Technology – The College will provide access to current technology that supports student learning.
As masters of our discipline and life-long learners, faculty members and instructional staff continue to increase our knowledge in our disciplines. We recognize the privilege and the responsibility that our knowledge and skills provide us to practice open and critical thinking and proceed with intellectual integrity.
As facilitators of learning, faculty members and instructional staff recognize our learners as being competent, caring, and positive contributing members of our local and global communities. We engage our learners in a learning environment full of curiosity, critical thinking, creative application, and academic integrity. In recognizing the imbalance of power, this learning environment is free of discrimination, harassment, and exploitation. We evaluate our learners' work fairly and facilitate their continued self-assessment. We respect our learners' confidentiality. We are role models for our learners, demonstrating standards of personal integrity, intellectual pursuit, effective communication, social interaction, and work ethics.
As colleagues among faculty members and instructional staff, we respect our colleagues as educators with knowledge and skills in their respective disciplines. We support and defend the freedom of inquiry of our associates. In collegial interactions, we promote collegial support and mentoring, avoiding discrimination, harassment, and coercion.
As faculty members working with administrators, we work collaboratively in the shared governance of our College.
As employees of the
intellectual property, additional employment, academic responsibility, and gifts.
As members of the community, we have the rights and obligations of all citizens. When speaking or acting as a private citizen, we ensure it is clear that we are expressing a personal judgment.
As knowledgeable and skilled members of the community, we provide assistance, guidance, and leadership as appropriate in improving our local and global community.
E. History, Facts, and Figures
HawCC roots are deeply established in the
tradition of vocational education. It
began as an area vocational school in 1941, with five technical programs housed
in borrowed facilities in
Since the beginning, HawCC has undergone repeated changes in name, location, administration, and curriculum scope. Its focus has broadened to include pre-professional and general education studies leading to an Associate of Arts degree in Liberal Arts. These developments allow students to complete lower division studies near home and transfer successful credits to a four-year institution. Other changes have benefited students with special needs: a) students requiring developmental education can take courses to develop skills, and b) students with limited English proficiency can receive specially designed instruction.
HawCC has extended its reach into the
community with in-service training for professionals in the technical areas
served by its vocational programs. It
has broadened its service area by adding satellite programs and short-term
courses in West Hawai‘i and Waimea, and at the Kulani Correctional Facility near
HawCC has approximately 90 faculty who are supported by about 30 administrative staff and support staff. Special programs are in place to assist disabled, Native Hawaiians, applied technical education students, and other students who require counseling and other support services.
No history of HawCC would be
complete without a discussion of its proximity to and close relationship with
this association began, the original Hawai‘i Vocational
School had undergone a series of rather rapid changes. It became Hawai‘i
The school’s administration was transferred from the
Department of Education to the
On July 20, 1990, a dramatic event occurred that was to have
a profound effect on HawCC. The Board of Regents approved the concept of
separating HawCC from UHH. This separation established two distinct
entities: HawCC and the “new” UHH. HawCC became the
seventh Community College in the UHCC System.
It redefined its mission and is a fully-functioning community college
serving the citizens of the
In June 1996, the Board of Regents (BOR) also established
three University Centers. The center on the
II. ORGANIZATION AND GOVERNANCE OF COLLEGE
A. Academic Senate
By Charter with the
B. College Council
The HawCC College Council is a college-wide group, representing all functional areas, which serves as a vehicle for dialogue and consultation on college-wide matters including budget, strategic planning, facilities, community relations, and fundraising. The Council is a recommending body to the Administration on issues that affect the entire college and are not governed by other bodies.
C. Faculty and Staff Unions
All full-time and part-time faculty and staff (except emergency hires) are, by state-law, represented by a union. Get to know your campus representative (see your unit head), and read the current copy of your negotiated contract.
HGEA: Unit 03 Civil Service Employees
Unit 04 Blue Collar Supervisors
Unit 08 Administrative, Professional and Technical (APT)
UHPA: Unit 07 Faculty
UPW: Unit 01 Staff
III. STUDENT SERVICES
A. Student Governance
HawCC has a student government whose President, Vice-President, Secretary, Treasurer, and Senators are elected yearly by the student body. Their office is located at Campus Center 308.
For more information contact them at 974-7480 or view their web site:
1. Student Organizations
HawCC offers a wide range of student-lead programs and service to meet the social, educational, cultural, and recreational needs of the campus community. The Associated Students of University of Hawai‘i-Hawai‘i Community College (ASUH HawCC), the Student Activities Council (SAC), and the Board of Student Publications (BOSP) organize and direct these activities. ASUH-HawCC represents all students of the College. Its principal responsibilities include research into campus and academic issues and problems; sponsoring programs of interest and benefit to students; and participation in HawCC policy-making and student services. All HawCC students pay a student government fee to fund these activities. For more information: http://www.hawaii.hawaii.edu/studentgov
Bldg. 379-15 (Manono Campus)
The Career and
Bldg. 379-5 (Manono Campus)
Members are encouraged to include assignments in their
curricula which utilizes the resources available in the
C. Hā ‘awi Kōkua Program
Bldg. 388-106 (Manono Campus)
Hā‘awi Kōkua staff provides support and classroom accommodations for students with documented disabilities. This program complies with Section 504 of the Rehabilitation Act by providing various types of assistance including: priority course registration, sign language interpreters, readers, note takers, enlargement of text, handouts and exams, and special testing arrangements.
D. I Ola Hāloa
Bldg. 380-34 (Main/Upper Campus)
I Ola Hāloa started its second five-year Title III grant in October 2004 from the U.S. Department of Education. Its ultimate goal is to strengthen the College to better serve the native Hawaiian community by reaching rural districts, strengthening the Hawaiian Life Styles AAS degree, and creating interdisciplinary course offerings in multiple degree programs campus-wide.
E. Counseling and Support Services
Bldg. 379-5 (Manono Campus)
Counseling and support services are designed to help all students:
· Identify barriers to college success and the strategies to overcome them
· Develop an understanding of information needed to navigate through college
· Formulate and apply problem-solving and decision-making skills
· Further refine and/or adjust values and goals
· Engage in meaningful employment
Counseling and support services also provide: new student orientations, assistance with academic advising and registration, and financial aid information. Individual and/or group counseling is provided by appointment or walk in. This service is also available at UHCWH.
F. International Students
HawCC welcomes international students. Students from other countries are offered services by the Office of Student Services (OSS). Information and assistance is provided regarding college regulations, immigration requirements, financial matters, and personal concerns.
In order to avoid difficulty in handling course work because of language barriers, all students are required to take placement tests. Based on the writing test, students may be declared exempt from English as a Second Language (ESL) courses or they may be required to take developmental English classes. Intermediate and advanced ESL courses do not carry credit towards a bachelor’s degree. Phone: 974-7710
G. STAR Advising Tool
STAR is an online information and advising tool that helps students track their progress toward graduation. STAR also enables students to view: grades, transfer credits, remaining course requirements, financial aid status, and academic holds. Currently, there are four tabs available to assist students with their academic voyage at HawCC: Reports, Academic Journey, Advising Notes, and What If Journey. Students can access their STAR after logging into their MyUH Portal at http://myuhportal.hawaii.edu.
Information contained in STAR is intended for reference and advising purposes only. It is not recommended that you make decisions based on reports available in STAR. Phone: 974-7741
H. Admission and Registration
Admission to Hawai‘i Community College is based upon an "Open Door Policy." This means that any high school graduate, person who has earned a GED or person 18 years of age or older who submits a completed application by the application deadline, can expect to be admitted to the college. Highly motivated and academically and/or vocationally talented high school juniors and seniors may apply for admission through the Early Admissions/Running Start Programs. There may be additional criteria for admission to individual college programs.
Specific information regarding admission and registration can be found in the HawCC Catalog and the semester’s Registration Information booklet.
http://hawaii.hawaii.edu/reginfo HawCC students sign up for classes at early and regular registration. The dates are listed on the Academic Calendar in the HawCC Catalog. Phone: 974-7661
I. Talent Search (UHCWH)
The Educational Talent Search program is a federally funded
program designed to assist economically disadvantaged and potential first generation
college students with entry into post-secondary education. This program is at
IV. POLICIES and INFORMATION
1. To Add, Drop, or Withdraw
For actual policies refer to the Registration Information Booklet, HawCC Catalog, and Administrative Procedures Manual.
2. Financial Aid Non-Attendance Report
Our mission is to assist current and prospective HawCC students in funding their educational goals through quality customer service and efficient, timely, and accurate processing in accordance with Federal, State, University of Hawai‘i system and Institutional regulations, guidelines, policies, and procedures.
The Financial Aid Office requires attendance information to meet federal regulations governing the awarding and distribution of financial aid. The regulation states that a student must attend at least one class session of each course for which the student receives Title IV funds.
If HawCC funds a student for any course(s) for which the student is later deemed ineligible, the college is liable and must repay the funds. This liability could be substantial since many of our students receive over $10,000 in Title IV funds per academic year. The following procedures have been developed to document attendance and reduce the college’s exposure to liability:
· Use the Official Class Roster that accompanies the Non-Attendance Report.
· On the Non-Attendance Report, fill in the name and social security number of any student listed on the class roster who did NOT attend this course at least once during the first week of instruction.
· Sign the report.
· Return the class roster and the report to your Division Office or the Financial Aid Office no later than 3:00 p.m. of the second working day of the second week of instruction.
Sign and submit the report even if all students
NOTE: For modular classes, please complete the report AFTER the course begins. Submit the Report within five working days of the start of the class. Phone: 974-7660
3. No Show Policy
The student is responsible for
attending both of the first two class sessions of the course, or the first
session for classes meeting once a week. If the student misses both of the
first two class session, or the first session for classes meeting once a week,
the instructor may drop the student from the class.
For more information refer to the Registration Information booklet and HawCC Catalog. Drop forms are available at Admissions and Records. Phone: 974-7661
4. Final Exam Schedule
Exam sessions are two (2) hours in
length, and are scheduled in the classroom where the class regularly meets. The
exam MUST be on the SAME day(s) the class regularly meets. The final exam
schedule can be found in the Registration Information booklet. Please follow
Special testing accommodations are administered by the Hā‘awi Kōkua program who provides support to students with disabilities.
If a student misses an exam period due to illness or other excused reason, it is the student's responsibility to notify the instructor and make arrangements to make up the examination.
5. Student Conduct Situations and Regulations
Refer to the Vice Chancellor of Student Services and view the Student conduct code 7.101.
1. Unable to Report to Work
If you are unable to report to work or meet your classes, call your immediate supervisor, Unit Head and/or Division Chair. The staff will post a notice for your students on the door.
2. Smoking and Other Environmental Problems
Hawai‘i State law prohibits smoking in classrooms, conference rooms, offices, and bathrooms. It is expected that students and college staff do not violate this law.
Effective January 2003, the University of Hawai‘i system implemented a new Tobacco Products policy in an effort to improve the working and learning environment of the University, and protect faculty, staff, students, and visitors from secondhand smoke exposure while on U of H campuses.
The UH Tobacco Products Policy can be found on the University’s web site: http://www.hawaii.edu/smokingpolicy
In addition, for obvious reasons, food and drink should not be brought into the classrooms as the cumulative effect of the series of classes leads to quite a pile of garbage and mess. (See the division office's secretary of the classroom that you are using for their policy on food and drinks.) We are most fortunate to have a very conscientious custodial staff and your full cooperation in maintaining a neat learning environment will be greatly appreciated.
3. FERPA- FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT OF 1974
As an employee of our institution, you are required to exercise caution whenever confidential records are handled. Essentially there are federal and state laws that protect the privacy of individuals by ensuring two rights:
· The right of a person or student to view that person’s own records and to take exception to items he or she believes to be erroneous.
· The right of a person or student to have personally identifiable information protected from unwarranted outside scrutiny.
C. Access to a Student’s Own Educational Records
Education records are maintained by the college that are directly related to a student, e.g., biographical data, grades, course work, information related to a request for services.
Other information about FERPA may be found at the link on MyUH website
D. General Guidelines Regarding Student’s Education Records or Any Other Confidential Material
· Exercise extreme caution in handling this type of material
· When in doubt, ask for clarification from your supervisor
· Sanctions if FERPA Violations Are Determined
· The institution could lose federal funding if FERPA violations are found
E. EEO/AA - EQUAL EMPLOYMENT
1. Non-Discrimination, Equal Opportunity/Affirmative Action
It is the policy of the
Phone: 933-0450 Refer to the EEO website: http://www.hawaii.edu/offices/eeo
2. Discrimination Complaints
Employees or applicants for employment who believe that they have been discriminated against on the basis of race, sex, age, religion, color, ancestry, marital status, sexual orientation, national origin, disability, veteran’s status, or arrest and court record may file a complaint with the EEO/AA Coordinator. The EEO/AA Coordinator will explain the available avenues of recourse and direct the person to the appropriate person or office. Refer to the EEO website: http://www.hawaii.edu/offices/eeo
F. Campaign Restrictions and Ethic Issues
Visit the State Ethics Commission website: http://www.hawaii.gov/ethics
G. Harassment, Civil Rights Violations
1. Policy on Sexual Harassment
It is the policy of the UHH/HawCC to provide a safe and comfortable working environment for its employees. Sexual harassment is a form of discrimination that can undermine the foundation of trust and mutual respect that must prevail if the University is to fulfill its educational mission. Sexual harassment will not be tolerated in any part of the University’s programs and activities. Sanctions will be imposed on members of the University community who violate this policy. Disciplinary actions against employees will be subject to the collective bargaining agreements. For more information please contact the EEO/AA Coordinator.
Refer to the website: http://www.hawaii.edu/offices/eeo/training.html
2. Other Policies and Procedures
Each campus Unit and Division has
a copy of Hawai‘i Community College’s Administrative Policies and Procedures
Manual containing the College’s policy statements.
The HawCC Catalog contains policy statements concerning academic matters such as credit by exam, academic grievance procedures, grading, privacy right for students, and other information. Review the policy statements as they are the basis on which the College operates. Review these regulations before negotiating contracts with your students.
V. FACULTY FACTS
A. Statement on Professional Ethics
Faculty members, guided by a deep conviction of the worth and dignity of the advancement of knowledge, recognize the special responsibilities placed upon them. Their primary responsibility to their subject is to seek and to state the truth as they see it. To this end, faculty members devote their energies to developing and improving their scholarly competence. They accept the obligation to exercise critical self-discipline and judgment in using, extending, and transmitting knowledge. They practice intellectual honesty. Although faculty members may follow subsidiary interests, these interests must never seriously hamper or compromise their freedom of inquiry.
As teachers, faculty members encourage the free pursuit of learning in their students. They hold before them the best scholarly and ethical standards of their discipline. Faculty members demonstrate respect for students as individuals, and adhere to their proper roles as intellectual guides and counselors. Faculty members make every reasonable effort to foster honest academic conduct and to assure that their evaluations of students reflect each student’s true merit. They respect the confidential nature of the relationship between faculty member and student. They avoid any exploitation, harassment, or discriminatory treatment of students. They acknowledge significant academic or scholarly assistance from them. They protect their academic freedom.
As colleagues, faculty members have obligations that derive from common membership in the community of scholars. Faculty members do not discriminate against or harass colleagues. They respect and defend the free inquiry of associates. In the exchange of criticism and ideas, faculty members show due respect for the opinions of others. Faculty members acknowledge academic debt and strive to be objective in their professional judgment of colleagues. Faculty members accept their share of faculty responsibilities for the governance of their institutions.
As members of an academic institution, faculty members seek above all to be effective teachers and scholars. Although faculty members observe the stated regulations of the institution, provided the regulations do not contravene academic freedom, they maintain their right to criticize and seek revision. Faculty members give due regard to their paramount responsibilities within their institution in determining the amount and character of the work done outside it. When considering the interruption or termination of their service, faculty members recognize the effect of their decision upon the program of the institution and give due notice of their intentions.
As members of their community, faculty members have the rights and obligations of other citizens. Faculty members measure the urgency of these obligations in light of their responsibilities to their subject, to their students, to their profession, and to their institution. When they speak or act as private persons, they avoid creating the impression of speaking or acting for their college or university. As citizens engaged in a profession that depends upon freedom for its health and integrity, faculty members have a particular obligation to promote conditions of free inquiry and to further public understanding of academic freedom.
Faculty and Instructional Staff Professional Standards of Ethics:
Preamble: To promote and guide the professional conduct of Hawai‘i Community College faculty and instructional staff, this code of ethics is promulgated by the Faculty of Hawai‘i Community College.
The Hawai‘i Community College faculty and instructional staff are committed to the following values: http://hawaii.hawaii.edu/sd/facultyethics.htm
Non-Instructional Faculty members can refer to the American College Personnel Association Statement of Ethical Principles and Standards
and the Council for the Advancement of Standards in Higher Education website for professional ethics guidelines: http://cas.edu/
B. Class Rosters for Faculty
Class rosters can be accessed through MyUH Portal:
Do not allow students to attend more than one class session without evidence of being registered. Please be certain that students attending classes are on the list. If the student's name is not on the initial list, ask for their registration fee slip showing enrollment. Please check these over carefully and report any discrepancies to HawCC Admissions and Records office immediately because these lists are eventually used for student grade reports--anyone not on the list will not get a grade report.
C. Course Outlines
Each course taught at the college must have a course outline that describes in detail the goals and objectives of the course, as well as the grading and testing policies. Course outlines are submitted to your Division Chair, and copies are kept on file in the Vice Chancellor of Academic Affairs’ Office. If you need help putting together or revising course outlines, see either your Division Chair or the Vice Chancellors.
At a minimum, your course outlines should contain a standardized cover sheet and information describing course goals and objectives, grading criteria, attendance policy, policy on late work, field trips, assignments, and testing schedule. The format to organize this information is your choice. Division Chairs and the Vice Chancellor’s Office have ample models for you to review. Chancellor for Community Colleges Memo
(CCCM) #6100 contains a guideline for course outlines. Each time you
update your course outline, PLEASE give a copy to your Division Chair and to the Vice Chancellor of Academic Affairs’ Office.
D. Syllabi, Student Learning Outcomes (SLO’s)
One way to reach students early in a course is to put in writing and then discuss the course policies, requirements, tests, and assignments. Use this checklist to test the adequacy of your Syllabus:
· Your name, title, office number, office telephone, office hours, and where to leave messages
· Course by number, section, title, meeting days and times, room and building, number of credit hours
· Pre-requisite(s) for the course
· Description of the course
· Course goals or objectives
· Required purchases: texts and supplies
· Space for names and telephone numbers of at least two classmates
· Due dates for major assignments: place, date, time of final exam
· Dates, times and places of excursions or other off-campus activities
· Grading standards and criteria
· Policy regarding P/F, I, W marks
· Policy regarding academic dishonesty
· Hawai‘i CC academic grievance policy (copies on file in Library)
· Policy on Student Conduct Code
· Policy regarding attendance
· Policy regarding late assignments
· Topics to be covered in sequence with dates
· Reading assignments dates due
Student Learning Outcomes: department faculty develop Learning Outcomes for each course, which are based on Learning Outcomes at the program level. A current definition of Learning Outcomes can be found on the College's assessment web site at http://www.hawcc.hawaii.edu/assessment/Resources/assessment_tools_page.htm
E. New Courses
If you wish to propose a new course for the College, see your Division Chair for assistance because there is a very structured step-by-step process to follow (CCCM #6100). There are special forms to fill out, recommended steps to be followed, and an approval process which begins in the Division and continues on through the Curriculum Committee, the Vice Chancellor’s Office, and the Chancellor. Each step is vitally important for the success of your proposal, so it is recommended that you complete each step thoroughly.
New courses should be proposed in the fall for implementation the following fall semester. The deadline to submit course proposals to your Division Chair is usually in October.
F. Faculty and Staff Evaluations (eCAFE)
Campus faculty and staff participate in some form of
evaluation according to the duties and responsibilities outlined by their
contracts with the
Staff members are evaluated by their Unit Heads. Faculty and lecturers are evaluated through their respective divisions and the Vice Chancellor of Academic Affairs Office, and follow a prescribed system of evaluation as established by the University of Hawai‘i Board of Regents and the University of Hawai‘i Professional Assembly (UHPA). Faculty normally participate in four levels of evaluation: Self, Student, Peer, and Administrative, depending on the goals and objectives of the evaluation process. Student evaluations are strongly recommended as a tool to improve instruction. They are also required for reappointment, tenure, and promotion purposes.
Any questions concerning any level and/or types of evaluation should be discussed in detail with your Unit Head, Division Chair, Vice Chancellors, and Union representative.
Throughout the year, under the sponsorship of the Staff Development Committee and the Vice Chancellor of Academic Affairs’ Office, informational and procedural workshops will be held concerning all levels and types of evaluation.
The College, in Fall 2007, initiated a pilot online Course and Faculty Evaluation System (eCAFE), which will eventually replace the current paper-based evaluation forms. For more information log into eCAFE: http://www.hawaii.edu/café
Faculty -- Paydays are the 15th and the last day of the month.
All Others -- Paydays are the 5th and the 20th of the month.
· If these dates fall on a weekend or holiday, payday is the previous workday.
· Checks can be directly deposited to your savings/checking account. Your paychecks and/or pay stubs are usually distributed via your division/department office personnel.
Because of paper work and the ordinary problems associated with all large government agencies, new employees may not receive their first paychecks in the first pay cycle. You may have to wait until the second or third pay cycle to receive your first check. Please have patience, as the Personnel Office will expedite "official papers" as quickly as they can.
VI. ACADEMIC SUPPORT
A. Academic Computing Unit (ACU)
Bldg. 387-105 (Manono Campus)
Academic Computing Unit (ACU), under the Vice Chancellor for Academic Affairs (VCAA) provides HawCC faculty and staff with technical support and maintenance of computer hardware/software and peripherals. ACU is also responsible for consultation(s) related to hardware and software purchases. Most HawCC offices, Learning Centers, and a number of classrooms are equipped with computers and peripheral devices that are connected to the University network/Internet. Additional computers are made available for faculty use in Division and Department workrooms.
For all computer needs, a Computer Services Work Request form MUST be completed and sent to IT Specialist, Academic Computing Unit, c/o VCAA, or faxed to: 30683 (933-0683). These forms are available in all Division/Department Offices. It is acknowledged that individual circumstances dictate the priority of each request and that many requests cannot be anticipated ahead of time. In critical instances, ACU may be contacted by telephone at extension 47772 (974-7772), to report emergencies. In the case of emergencies, you will still be required to submit a work request for the services required, even though the work may have been completed. Please allow sufficient time for the ACU staff to respond to your needs.
There are a number of “standard” software products that are installed on faculty and staff computers. Currently, these are McAfee Anti Virus Toolkit, Eudora Light, Netscape, QVT Term, and Adobe Acrobat Reader. These are made available through the UH system. The Microsoft Office suite (Word, Excel, Access, PowerPoint, etc.) is utilized to ensure uniformity amongst HawCC Divisions/Departments and the Office of the Chancellor. Individual Divisions/Departments are responsible for the purchase(s) of Microsoft Office and/or any other specialized software products that they may wish to utilize on networked/individual computers. All software will be reviewed by ACU, prior to purchase, to insure compatibility with existing systems.
ACU will make every attempt to provide basic instruction and support of “standard” hardware/software installations. In all other instances, it is the responsibility of individuals to learn their own software and hardware. Other training options are available and can be requested through your Division/Department, Staff Development, or the Office of Continuing Education and Training. Software licenses are required for all products installed on HawCC computers with NO exceptions. ACU is not responsible for maintaining licenses for software installed by individuals and will advise Administration if copyright violation(s) are suspected.
The installation of new or updated versions of instructional software, on networked server systems requires a significant amount of technical resources. Issues such as physical disk drive space limitations may preclude installation of some software packages. It is advised that faculty allow at least one-month notice to ACU of your anticipated needs to ensure availability.
ALL software that is to be installed on a HawCC server system MUST be submitted to ACU with an original or copy of:
· All manuals/technical information and/or documentation pertaining to installation of server(s) and/or workstations, as applicable.
· The Software License.
· The purchase order/requisition for purchase.
Software will not be installed without these items. Compatibility issues may be irresolvable and preclude the installation of certain packages. To minimize these instances, you are strongly urged to contact ACU prior to purchase of any software. If ACU is not given an adequate notice for
installations/upgrades of software packages, the completion of these requests may be deemed impractical and have to be delayed until a later time.
B. Banner - Administrative Computer Support
Bldg. 346-119 (Main/Upper Campus)
The Administrative Computer Specialist under the VCAA provides technical support for those who log in to Banner. This support is limited to troubleshooting user accounts, password problems, and developmental
support. Developmental support includes: reports, e-mail engine, databases,
special access, data troubleshooting, system interface, data loads, and special programming.
Network and computer problems are handled by the Academic Computing Unit. For functional questions, please contact the Banner Help Desk at
Bldg. 334 (Main/Upper Campus)
The Center’s hours of operation are Monday – Thursday 7:45 a.m. – 6:45 p.m., Friday 7:45 a.m. – 4:30 p.m., Saturday 10:00 .a.m – 4:30 p.m.
D. Hale Kea Advancement and Testing Center
Bldg. 387 (Manono Campus)
The Hale Kea Advancement and Testing Center (HKATC) on the Manono Campus provides placement testing, distance education test proctoring, make-up testing and non-UH test proctoring for a fee. HKATC provides community service by being part of nationwide network of ACT Centers™ delivering computer-based testing. PearsonVue tests are also provided for certification such as Cisco and CompTIA and/or CIW. HKATC provides a computer lab for students and an electronic classroom for instruction. Tutors are available on a limited bases. The Center’s hours are Monday – Friday 8:00 a.m. to 4:30 p.m. and two Saturdays a month for testing.
Bldg. 334 (Main/Upper Campus)
HawCC and UHH share the Edwin H. Mookini Library, which has a wide variety of information services including: library instruction for classes that can be scheduled with the Public Services Librarian; maintenance of course reserves; reference assistance; access to a collection of about 200,000 volumes (including 11,000 reels of microfilm); subscriptions to 1,600 periodicals and newspapers, U.S. and Hawai‘i State documents, and films/videos (some videos may be borrowed from UH Manoa); an opportunity to request new print and nonprint items in your subject area; interlibrary loan from UH Manoa and the Mainland; and a quiet peaceful place to read, study, and think!
Every semester the library distributes a schedule of its hours for that particular semester. If you did not receive one, contact the HawCC Librarian.
The UHCWH Library co-exists
Bldg. 334 (Main/Upper Campus)
Phone: 974-7573 (HITS)
1. Audio/Visual Services
The Media Center's audio/visual services is responsible for assisting faculty and staff in servicing of AV equipment, use of video equipment, audio/video tape duplication, and video production.
UHH's video studio is "state-of-the-art." Check it out and see how you might consider becoming a member of the growing number of faculty and staff who are utilizing the very latest in communications technology for
instruction, community services, and staff development. Ask for a tour of the facilities!
1. Graphics Service
Library Room 308 (Main/Upper Campus)
If you need to produce slides, transparencies, make a sign and/or poster, laminate, or have large copying jobs done, graphics services is the place to go.
I. OTHER SERVICES
A. Office of Continuing Education & Training (OCET)
Bldg. 379A-3 (Manono Campus)
The Office of Continuing Education and Training was established in 1992 to deliver opportunities in continuing education and training provided on a non-credit basis. OCET offers diverse training programs and workshops coordinated under the following general headings. Call 974-7531 for more information.
1. Apprenticeship Program
The Apprenticeship Program provides instruction and support
for many vocational training programs established with the Department of Labor
and Industrial Relations. Evening or Saturday classes are offered for
registered apprentices currently in the following trades: carpenter,
electrician, plumber, pipe fitter (refrigeration air conditioning), mason,
plasterer, tile setter, sheet metal worker, and roofer. Recruitment into these specific work skills
are done by other affiliated organizations having an established apprenticeship
training program in the State of
2. Intensive English Program (IEP)
The Intensive English Program provides English language preparation courses for international students seeking to continue education at a College or University as well as for individuals seeking to improve English language skills for professional or personal advancement. The IEP is accredited by the Commission on English Language Program Accreditation (CEA) and is a member of the American Association of Intensive English Programs (AAIEP).
3. Workforce Development
OCET offers short term classes to develop the skills of individuals entering the workforce or to enhance the skills of incumbent workers. Training can range from half-day or one-day workshops to multiple-day conferences. Longer term certificate programs are also provided by OCET. In addition, OCET offers a variety of computer classes and also collaborates with credit programs to develop classes in specific fields of study.
4. Rural Development Project (RDP)
The Rural Development Project is a federal grant that the U.
S. Department of Labor received through the office of Senator Daniel Inouye.
The RDP delivers a wide variety of education and training projects across the
B. Culinary Services
1. Main/Upper Campus Dining Services
There are a few options for faculty and staff in finding favorite foods on the Upper Campus. Menu selections can “entail just about every item you can
imagine from Bento Boxes to freshly made sandwiches and salads, grill favorites to smoothies.” The following dining locations can provide morning, noon, or evening selections.
Monday – Friday 7:00 a.m. – 3:00 p.m.
b. “Da Cube” (Bldg. 346, Main/Upper Campus)
Monday – Thursday 9:00 a.m. – 2:00 p.m.
Friday 9:00 a.m. – 1:30 p.m.
c. Library Lanai Coffee Cart (Mookini Library, Bldg. 334, Main/Upper Campus)
Monday – Friday 8:30 a.m. – 8:00 p.m.
d. Hale Kehau (Dormitory) Dining Room
Monday – Friday Dinner 5:00 p.m. – 8:00 p.m.
Saturday – Sunday Brunch 10:30 a.m. – 12:00 p.m.
Saturday Dinner 5:00 p.m. – 6:30 p.m.
Sunday Dinner 5:00 p.m. – 7:00 p.m.
“Late Night Munchies”
Sunday – Thursday 9:00 p.m. – Midnight
2. Manono Campus Culinary Arts
All food services on the Manono Campus are provided in conjunction with the College’s Culinary Arts Program. During the fall and spring semesters, faculty and staff are able to dine at the Cafeteria, Da Ohana Café, or the Bamboo Hale.
a. Cafeteria (Dining Room, Bldg. 382-101)
Cafeteria-style food service is provided in conjunction with the Culinary Arts (formerly Food Service) Program. The Cafeteria is normally open from Tuesday to Friday and from 10:45 a.m. - 12:30 p.m. Lunch menus change daily and hot meals include a choice of rice, pasta, potatoes with hot vegetable du jour, tossed greens with house dressings. Sandwiches, salads, bentos prepared by students are also available. In addition, there is a selection of baked goods fresh from the in-house bakery. “Short order” service is made available from 9:00 a.m. - 12:30 p.m. when the Coffee Shop (below) is not in service. Phone-in
(974-7431) and take-out orders are welcome.
b. Da Ohana Corner Café (Coffee Shop, Bldg. 382-102)
Da Ohana Corner Café is located next door from the Cafeteria and is open from Tuesday to Friday from 9:00 a.m. - 12:30 p.m. Featured are daily specials accommodating locally grown and produced products. The menu includes many breakfast items in addition to a variety of fresh salads, sandwiches, and burgers. In addition, local favorites such as loco moco, spam musubi, and bentos are also available. Da Ohana Corner Café is open during the fall semester and this “short order” service is provided during the same hours at the adjacent Cafeteria during the spring semester.
c. Bamboo Hale (Gourmet Dining Room, Bldg. 382-107)
The Bamboo Hale (formerly Gourmet Dining Room) is also located in Bldg. 382 and is currently providing culinary service with “Around the World” menus during the spring semester. The Bamboo Hale now specializes in themed cuisines from world-wide influences.
Recent menus have focused on creative selections from:
3. UH Center at
The Culinary Arts program at the UH Center –
larger groups (up to 45 persons) is possible with
reservations made well in advance. The Culinary Arts program is located in
Building 4 at the makai end of the
Bldg. 346 (Main/Upper Campus)
related educational materials, convenience and personal items, clothing, and souvenirs.
Regular Hours: Mon-Fri 8:00 a.m. - 3:30 p.m.
During Registration 8:00 a.m. - 6:00 p.m.
Saturday Before Start of Classes 8:00 a.m. - 12:00 p.m.
First Three days of Classes 8:00 a.m. - 6:30 p.m.
Remainder of First Week 8:00 a.m. - 5:00 p.m.
2. UHCWH Campus can order and receive their book through 1-800-UHH Book. http://bookstore.hawaii.edu
D. Health Services
Bldg. 336-212 (Main/Upper Campus)
Health services can be provided by part-time physicians or a nurse practitioner at UH-Hilo’s Student Health Services.
Services include medical care, prescriptions, first aid, health education, tuberculin tests, and immunizations. The Women’s Clinic, located within the SHS, offers pelvic exams, contraceptive methods, and testing for pregnancy
and sexually-transmitted diseases. The SHS is located on the
Upper Campus at the
Nurse Practitioner’s hours: Mon-Fri 8:00 a.m. - 12:00 p.m.
1:00 p.m. - 4:30 p.m.*
*May vary due to other commitments
E. Child Care Services
Bldg. 393 (Manono Campus)
The Children’s Center (Bldg. 393) provides early education and care services for children 18 months to 5 years of age. The Center serves children of students, faculty, and staff from HawCC and UHH. The program is accredited by the National Association for the Education of Young Children. The staff offers a high quality developmental approach to early education while serving as a training site for students in the Early Childhood Education (ECED) program. Call 933-0571 for more information.
A. Auxiliary Mail Service
Bldg. 300 (Main/Upper Campus)
You may include your personal mail (under 1 pound), properly addressed and stamped, with the “Outgoing Mail” picked up by someone from the Auxiliary
Mail Room. For mail 16 ounces (1 lb.) or over, the following procedures apply:
All personal mail (Domestic, International, APO/FPO) 16 ounces or over has to be presented at Auxiliary Services Mail Room (Main Campus, Bldg. 300)
A valid UHH faculty/Staff/Student identification is required for the package to be mailed.
All international mail requires the proper documents, which are available at the Auxiliary Mail Room.
Mail left at the Divisions, Programs, or Auxiliary Services without ID verification will be returned to sender by the USPS.
1. Campus Mail
All full-time faculty, staff, and lecturers have a mailbox in their Division Office. UHCWH mailboxes are located in the copier room. Please check your mail regularly.
B. HawCC Chancellor’s Newsletter
Bldg. 378 (Manono Campus)
There is a monthly campus newsletter that is sent electronically. Information on meetings, campus and community events, and other campus news are in the newsletter. If you wish to place information in the newsletter, articles for submission must be received by the publication date. Send the articles to the Chancellor’s Office.
The campus telephones work through a central switchboard. Dial "47311" to get the campus operator, and "9" to get an outside line from your office. At the UHCWH dial “9” and then the number. If you get a busy signal, it means all lines to the outside are being used.
The University Phone System uses 974-7XXX, 933-XXXX, 981-XXXX, or 322-XXXX. You can receive calls by having your calls go directly in your office or your Division/Unit’s office. The outside party will dial the prefix 97 for extensions beginning with 4, 93 for extensions beginning with 3, 98 for extensions beginning with 1, and 32 for extensions beginning with 2.
To transfer an incoming off-campus call to another extension, inform the caller of the number they are being transferred to and that you are going to transfer the call. Depress the phone plunger or transfer/link button momentarily and listen for a dial tone. Then, dial the number you want to transfer to. When the inside party answers, inform them that you are
transferring a call then hang up. IT SHOULD WORK! If it doesn't, or if the line is busy, depress the plunger and suggest to your outside caller that he/she call the inside party directly.
For inter-campus calls, dial the 5-digit extension (last 5 digits of the phone number.)
For UH-Manoa calls, dial 8-1-808-956-XXXX.
For State-Agency calls on the system (prefix 974), Dial the last five digits.
For non-system, inter-island calls, dial 8-1-808-XXX-XXXX.
For non-system, local calls, dial 9-XXX-XXXX.
For mainland and international calls
SPRINT is the carrier for mainland and international calls
Mainland: Dial 9-1-Area Code-XXX-XXXX
International: Dial 9-1-011-Country Code-City Code-XXX-XXXX
TELEPHONE DEVICE FOR THE HEARING IMPAIRED
(TTY – text telephone)
Call 974-7741 (ext. 47741)
A paperless form of communication is electronic mail or “e-mail.” Most of the offices on campus are wired to send and receive electronic mail. To apply for an e-mail address, first check with your division/unit secretary to ensure that your information has been entered into Banner. Then go to the HawCC homepage at www.hawaii.hawaii.edu and click on MyUH to get your username and establish your password.
E. Web Sites
HawCC Homepage www.hawaii.hawaii.edu
The Learning Center Homepage www.hawaii.hawaii.edu/tlc
Student Government www.hawaii.hawaii.edu/studentgov/
F. Video Conferencing
The following rooms are available for video conferencing (There may be additions and changes of locations.):
Main/Upper Campus: Library: Rooms 361, 343, 350, and PB3-Room 103
Manono Campus: Building 379A: Rooms 6A and 6B; Building 388: Rooms 102 and 103
UHCWH Campus: Administration Conference Room, VidCon B-1,
VidConB4 R-1, VidCon B4 R-2, and VidCon B4 R-3
Main campus reservations for the use of the video conferencing rooms require a work order. Manono campus reservations must be made with the Chancellor’s secretary.
At UHCWH, reservations must be made with the secretary. A Video Conference Request Form needs to be filled out and faxed or e-mailed to Media Specialists.
III. AUXILIARY SERVICES AND CAMPUS SECURITY
Bldg. 300 (Main/Upper Campus)
Log Cabin between 387 & 385A (Manono Campus)
All security problems, no matter how minor, are to be reported to the campus security. Incidents should also be reported to departmental administrators.
There is a list of emergency numbers posted in each classroom.
Main/Upper Campus: 974-7911
Manono Campus: 854-1420 and 854-1421
UHCWH Campus: 960-0688 (Wackenhut Security)
Campus Security is located on the Main/Upper Campus in the Auxiliary Service, Bldg. 300. Campus Security on the Manono Campus is located in the log cabin between Bldg. 387 and Bldg. 385A. Guards are provided by a contracted security company, with foot and mobile patrols covering the Main Campus and a 24/7 walk-around patrol on the Manono Campus.
Emergency call boxes are located on both the
B. Classroom Security/Locking Up
During the day, Campus Security is responsible for opening and locking up the common use areas and selected buildings and classrooms on the Manono Campus. Janitors on the Main Campus will open and lock buildings and classrooms. See your division office secretary for special arrangements or if you happen to find your classroom locked during the day. Please turn off the classroom and/or office lights when you leave. Please be sure to secure special equipment under lock and key, or return it to a safe and secure place.
C. Parking Permits
Bldg. 300 – Auxiliary Services (Main/Upper Campus)
Parking permits are issued for staff and faculty (before students) on a first come, first served basis for the Main Campus. Obtain the parking application form from your division secretary or the UH-Hilo Parking Office, Building 300, Room 101, Telephone No. 974-7784.
Employees who want a preferred zone should submit an application immediately with payment. The following table lists the permit, cost, and
Old Gym, Bookstore, Music Department
*“S”pecial (medical: Requires proof of disability)
To park a vehicle on campus, the following are required to purchase a permit:
Your valid driver’s license
Current vehicle registration
Owner’s waiver (if driver is different from vehicle owner)
Completed parking permit application
Verification of employment/enrollment
Bring everything and payment to UH-HILO/Parking Office, Auxiliary Services Building No. 300, Room 101, 200 W. Kawili Street, Hilo, HI 96720-4091. Make check payable to UH-Hilo.
Parking permits are required from 6:00 a.m. to 4:00 p.m. on class days in all zones, starting the first day of class each semester. Parking rules are enforced at all times including proper use of handicap stalls and fire lanes.
All permits are honored in the Parking Lot, near the Athletic Complex.
The Manono Campus does not require a permit. Parking is free. All parking is open except in designated/marked stalls.
At the UH Center in
D. Emergency Procedures
The Emergency Operations Plan (EOP) provides the necessary
guidance to organize and direct
Human-caused hazards and natural hazards are covered by the EOP. Human-caused hazards include unlawful assemblies resulting in riots, labor strikes, large scale demonstrations, utility failures, chemical or radiological
accidents, bomb and bioterrorist threats, shooting incidents, fires, explosions, aircraft crash and others.
Natural hazards include emergencies such as storms, hurricanes, waterspouts, tornadoes, droughts, earthquakes, tsunamis and volcanic activity. Emergency Operations Plan website: http://www.uhh.hawaii.edu/uhh/vcadmin/documents/UHHandHawCCEOP.pdf.
E. HOT LIST OF NUMBERS
Manono Campus Security 854-1420 and 854-1421
Main/Upper Campus Security 974-7911
UHCWH Security 960-0688 (Wackenhut Security)
HawCC Administration 974-7614
Handbook approved by the Academic Senate, 4-17-09