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E-Cafe Message from Vice Chancellor Academic Affairs

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View message header detailDoug Dykstra <dykstra@hawaii.edu> 

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Friday, February 27, 2009 8:29 am

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rfreitas@hawaii.edu , 'Noreen Yamane' <noreeny@hawaii.edu> , 'Joni Onishi' <jonishi@hawaii.edu> , 'Sara Narimatsu' <saran@hawaii.edu> , sanders@hawaii.edu , 'Barbara Arthurs' <arthurs@hawaii.edu> , 'Shawn Flood' <sgflood@hawaii.edu> 

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A Message to Faculty on e-Café & Dossier Preparation :

 

Working together with your Academic Senate Executive Committee, the Instructional Services Office is committed to doing as much as possible to improve the return rate for the e-Café system.  We all understand that a small sample size can exaggerate the extremes of student feedback and may exaggerate the opinion of a discontented student or students when a more complete return rate could correct a possibly distorted image.   It is our hope to stimulate the majority of students to recognize that the responsibilities of belonging to a learning community include constructive responses to the professor via whatever evaluation system may be employed.  When I say “…our hope…” I am referring to your Executive Committee, my office and you as a faculty member, as well.  We all bear the responsibility of encouraging our students to participate in the flow of constructive communication in the learning communities we create in each of our classrooms and virtual learning environments including the use of e-Café.   

 

As we approach another season for eliciting summative student feedback we need to reflect on the importance of communicating to our students that we do use and value these data for self reflection and continuing growth in our professional practice.  Sometimes students get distracted by the idea that they are communicating with the faculty members’ supervisors when in fact the first and most important message delivered by e-Café is the communication with the faculty member.  Although e-Café results are often used as part of the contract renewal, tenure and promotion dossiers as one possible source of student feedback, the review of e-Café results by colleagues on your division personnel committees and by supervisors reflects our interest in your professional growth. 

 

As a supervisor I am interested in sharing your joy concerning the praise you may receive from your students and in your reflections on ways of addressing constructive criticism to assure continued growth as a teacher and a scholar.  If the criticism is expressed in direct student comments to the open ended questions or perhaps is collectively expressed as repeated lower-than-average satisfaction levels to specific items on the survey, I hope to see a straightforward and candid response.  Responding to student critiques in this manner can be a prelude to professional growth and maturation. 

 

I do not give the same value to all student criticism of the work we do, and so I recognize that not all criticism may be constructive or deserved.  However, we need to respond thoughtfully to all criticism and I am interested in following your reasoned interpretation/analysis of both the praise and the criticism you may receive from your students.  I think we all realize that disregarding the feedback of students is perilous and can lead quickly to cynicism among our students and hostility from the larger community that we serve.

 

Let us all rededicate ourselves to encouraging our students to participate in the process by reassuring them that we read every word and review all statistical feedback.  I can assure you and them that I care about these lines of communication for our learning communities.      

 

 

Douglas Dykstra

Vice Chancellor for Academic Affairs

Hawaii Community College